
Frequently asked questions
About the screening
›How accurate is an online screening?
A screening answers a different question than a diagnosis does. We don't claim to measure IQ or diagnose conditions. We measure how a child does on age-graded tasks built on the same skills psychologists test, and we flag results outside the expected range. To answer 'should I look into this further?', a structured screening beats worry and guesswork. It is also how many schools decide who needs extra support.
›What if my child is having a bad day?
Performance varies, and that's true in clinics too. Pick a calm time when your child is rested, allow breaks, and treat a surprising low result as a reason to re-test another day before drawing conclusions. Patterns that keep showing up matter; a single low module does not.
›My child speaks English as an additional language. Are results valid?
Non-verbal modules (Pattern Reasoning, Memory Span, Symbol Speed, Maths Fluency) work well across languages. Verbal and reading modules partly measure how much English a child has heard and read. When you tell us in the profile, we note this in your report, just as a psychologist would.
›Can my child do it on an iPad or phone?
Yes. Every activity is built for touch first, with large buttons and no tiny controls. A tablet or computer is ideal; a phone works for the questionnaires and most activities.
›How does the teacher questionnaire work?
From the assessment hub, copy the teacher link and send it to your child's teacher. On their own device, they answer 18 quick statements about classroom attention and self-regulation. They enter no student information and get a short code that holds only their ratings. You paste that code into your hub, and the report compares home and school. This gives the two-setting picture clinicians need before considering ADHD. Nothing is stored on any server.
›Should I help my child during the activities?
For ages 5 to 7, sit alongside and read the instructions and questions aloud where the activity tells you to. That matches how examiners give tests to young children. Don't hint at answers at any age; the report is only useful if it reflects your child's own work.
The report
›What exactly do I get?
A visual profile across all ten modules, plain-English explanations of each result, your child's strengths and areas of need, research-based tips for home and school, and guidance on formal next steps in your country. You can print it or save it as a PDF.
›Why don't you give IQ scores or percentiles?
Because that would be dishonest. Standard scores need a normative sample and a controlled test session. We report where your child sits against what is typical for their age, and we are clear that only a registered psychologist's assessment can give valid standard scores.
›Will the school accept this report?
It is a clear record of your concerns and your child's performance, so it is a strong way to start a conversation with your child's teacher or learning-support coordinator. Formal supports (NCCD, IEP/504, exam arrangements) need an assessment by a registered professional, and your report tells you whether to pursue that.
Privacy & practicalities
›Where is my child's data stored?
On your device. The profile and results are saved in your browser's local storage and never leave it. There is no account, no server database, and nothing to breach. Clearing your browser data removes them for good.
›How much does it cost?
It is free during launch. We are committed to keeping the full screening under $100, compared with $600 to $3,000 for a full psychologist assessment.
›Can I screen more than one child?
Yes. Finish and print one child's report first, then start a new screening from the home page (this replaces the saved profile on that device and browser).
When to go further
›When should I definitely see a psychologist?
See a psychologist if any module is well below the expected range, several areas are below expectations, behavioural ratings are in the high range, your child's school shares your concerns, or your gut keeps telling you something is wrong no matter what the screening says. A diagnosis opens access to funded supports and exam arrangements that a screening cannot.
›How do I find the right professional?
Australia: an AHPRA-registered psychologist (an educational or developmental endorsement is ideal); your GP can refer you. US: a licensed psychologist, or ask in writing for a free school-district evaluation under IDEA. UK: an HCPC-registered educational psychologist, usually arranged through the school SENCO. Mention the specific areas your GiraffeLens report flagged, since that helps focus the referral.